DUTCH Speaking Team Manager

Dutch speaking Team Manager

Sofia, Bulgaria

Are you ready to take on your next challenge in the city of Sofia?

We are looking for a fluent Dutch speakes with a good command of English who also has call centre management experience.

The role is for our client in office in the Bulgarian capital Sofia.

This largely modern and youthful city has some fantastic museums, galleries, restaurants and clubs.

It also lays on the foot of the Vitosha Mountain which gives plenty of opportunities for skiing and hiking!

As a Team Manager for an online payment project, you will manage a team of around 15 call centre agents.

Your tasks is to create a stimulating work environment to continually increase the improvement and results of your team.

You will work closely with your team to improve individual and department KPI performance. It will be your responsibility to analyse performances and make sure your team has the tools and knowledge they need to deliver their targets.

Designing and delivering individual and group training/coaching sessions will be part of your role.

We are looking for candidates who have:

·Excellent communication skills both verbally and written in Dutch and English

·Previous experience in managing a call centre team

·Ability to motivate and coach team members

·Strong Customer Service experience

·Good analytical skills

·Have a flexible attitude

·Computer literate

The selection process is done remotely via phone and / or video interviews.

For the successful candidate, there is an excellent relocation package on offer which includes initial flight to Sofia, hotel on arrival.

Please send CV : jobs@personnelandmedia.com with title TEAM MANAGER DUTCH

See more and like our FB: https://www.facebook.com/Personnel-and-Media-Solutions-117243798912757/

Remeber to add :

„Wyrażam zgodę na przetwarzanie moich danych osobowych przez Personnel and Media Solutions, Piaseczno ul. Julianowska 35 dla potrzeb niezbędnych do realizacji tego oraz przyszłych procesów rekrutacji w związku z rozpoczęciem obowiązywania z dniem 25 maja 2018 r. Rozporządzenia Parlamentu Europejskiego i Rady Unii Europejskiej 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych. Wyrażam zgodę na udostępnienie moich danych osobowych podmiotom współpracującym w celu realizacji procesów rekrutacyjnych, również po zakończeniu rekrutacji w celu przedstawiania kolejnych propozycji zatrudnienia, Poinformowano mnie o prawie wglądu do własnych danych osobowych. Powyższe dane podaję dobrowolnie”

Ostatnie posty

Zobacz wszystkie

Agile Delivery Manager KRAKÓW

Agile Delivery Manager 15.000 – 17.000 pln KRAKOW JOB DESCRIPTION: Agile driver & coach of the software delivery process (e.g. based on Scrum, Kanban) for multiple teams Provide end-to-end technical d


BUSINESS ANALYST SQL – ŁÓDŹ Salary 7000 – 9000 PLN gross Łódź What you’ll be doing: ◾ Improve processes as Subject Matter Expert ◾ Create and sign-off of functional designs and data quality tests done