Customer Care Associate with FRENCH

Customer Care Associate with FRENCH

We are looking for French Speaker to help our Client ( project for Trainline) in on-line tickets reservations.

Workplace: Sofia, Bulgaria

Salary: 2300 BGN gross

Office in Sofia is based in the city center and employs more than 800 people, supporting 32 languages all around the world.

The role:

  • Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer telephone, email or chat contacts

  • Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators

The candidate:

  • Has good command of both spoken and written English

  • Has very good level of French language

We offer:

  • Social package including: additional healthcare insurance, gift vouchers, sport card discount, social team activities

  • Opportunities for long-term professional career

  • Entitlement to company internal training and development accordingly global standards

  • Full time employment (open for part-time options)

There is an excellent relocation package on offer which includes initial flight to Sofia, taxi pick up from the airport, 2 weeks hotel, dedicated relocation officer and assistance with finding your own accommodation If you are interested, we will be glad to receive your application, apply now: to jobs@personnelandmedia.com please write „FRENCH SPEAKER – Bulgaria” Please include permit for processing personal data in CV as following: In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC www.personnelandmedia.com

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